SMART Restaurant Guide to Effective Food Service Operations is a streamlined, direct to the point, step by step map to achieving meaningful, measurable, and sustainable excellence. This is a must have book for anyone serious about operational excellence in the restaurant.-Thom Crosby, Pal’s Sudden Service
SMART Restaurant Group Award Finalist
SMART Restaurant Group is a finalist for the 2012 National Restaurant Association’s Operator Innovations Award. Click here to see the full press release! Learn how your company can become SMART-er by getting a copy of TJ’s new book or hiring TJ to speak. Be SMART!
The 25 Keys to being a S.M.A.R.T.-er Manager
Why do some chains and independents thrive while others struggle to improve sales and profits and constantly battling employee turnover? Those who thrive work S.M.A.R.T.! The S.M.A.R.T. Restaurant Guide to Effect Food Service Operations is a roadmap to becoming a S.M.A.R.T.-er, more effective manager. Based on 25 key principles tried and tested over the past decade in numerous restaurant environments, this book will help any restaurant supervisor, manager, franchisee or multi-unit operator improve operations, sales and profits.
First ‘Pillar’ Book Released
TJ Schier has enlisted recruiting and operations’ expert Albert Houpy to co-author the first of eight ‘pillar’ books to build upon the foundation of the S.M.A.R.T. Restaurant Guide to Effective Food Service Operations. The first book focuses on how to better recruit and select S.M.A.R.T-er and is available now. The book is geared at managers, supervisors and franchisees who want to drive sales, service and profits through people and operational excellence. Short, content-rich and packed with actionable recruitment and selection strategies and tactics to build a higher performing restaurant team.
Speaking & Booking
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TJ speaks on a variety of topics and subjects on motivating and creating excitement for today's generation in the work place.
About the Author: T.J. Schier
Author T.J. Schier has spent over 30 years in the hospitality industry in operations, corporate support, consulting and as both a franchisor and a franchisee. He is a noted speaker and expert in restaurant training and service who speaks numerous times annually at franchise and manager conferences. He has helped dozens of companies create effective training, service and employee retention programs. S.M.A.R.T. Restaurant Group, formed by T.J. and his colleagues in 2007 is a large, fast-casual franchise operator formed to prove out the tactics outlined in his seminars and this book.